Privacy Policy
At Emrooz, we are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data.
Summary: We collect only what is necessary to provide our service. Core calendar features work fully offline. We never sell your personal data to third parties.
1. Information We Collect
We collect different types of information depending on how you use Emrooz. We follow the principle of data minimization — only collecting what is necessary to provide our services.
Information You Provide
- check_circleAccount information when you sign in with Google or Apple (name, email address, profile picture)
- check_circleCustom calendar events and notes you create within the app
- check_circleBooking profile information if you create a booking profile (name, availability, service description)
- check_circleFamily group details and shared events if you use family calendar features
- check_circleMessages you send through our support contact form
Information Collected Automatically
- check_circleDevice type and operating system (for app compatibility)
- check_circleApp usage and crash reports (to improve stability)
- check_circleYour selected city or GPS coordinates (only for prayer time calculations — stored locally on your device)
- check_circleSubscription status and entitlements (via RevenueCat)
- check_circleAI feature usage counts (to enforce fair usage quotas)
Information We Do NOT Collect
- check_circleYour precise real-time location is never stored on our servers
- check_circleWe do not access your device contacts, photos, or files
- check_circleWe do not read your messages or emails
- check_circleWe do not collect biometric data
2. How We Use Your Information
We use the information we collect to:
- check_circleCreate and maintain your account and provide access to cloud sync features
- check_circleSynchronize your calendar events and settings across your devices
- check_circleProcess subscription payments and manage your entitlements
- check_circlePower AI features such as natural language event parsing and date Q&A
- check_circleSend important service notifications (not marketing emails without your consent)
- check_circleAnalyze aggregate usage patterns to improve the app (never individual user tracking)
- check_circleRespond to your support requests
- check_circleDetect and prevent fraud or abuse of our services
We process your data based on the following legal grounds under GDPR: performance of a contract (providing the service you signed up for), legitimate interests (improving service quality), and consent (for optional features like marketing communications).
3. Data Storage and Security
Your data is stored on secure servers. We implement industry-standard security measures including:
- check_circleEncryption in transit (HTTPS/TLS for all API communications)
- check_circleEncrypted storage for sensitive tokens on your device (using platform secure storage)
- check_circleAccess controls and authentication for all server-side data
- check_circleRegular security reviews and updates
Offline-first architecture: Core calendar features, prayer times, and date calculations work entirely on your device. This data never leaves your device unless you explicitly enable cloud sync.
Data retention: We retain your account data for as long as you maintain an active account. When you delete your account, we permanently delete your personal data within 30 days, except where we are required by law to retain it longer.
4. Third-Party Services
We use carefully selected third-party services to operate Emrooz. Each has their own privacy policy:
Authentication
Google Sign-In and Sign in with Apple are used for account authentication. We receive only the basic profile information (name, email) that you authorize. See Google Privacy Policy and Apple Privacy Policy.
Subscriptions
RevenueCat handles subscription management and payment processing. RevenueCat does not store your full payment card details — that is handled by Apple App Store and Google Play. See RevenueCat Privacy Policy.
AI Features
When you use AI-powered features (event parsing, date Q&A), your input is sent to our backend which proxies it to an AI service. We do not store your AI conversations permanently and apply usage quotas to prevent abuse.
We do not sell, trade, or rent your personal information to third parties. We do not use your data for targeted advertising.
5. Your Rights (GDPR and Other Privacy Laws)
Depending on your location, you may have the following rights regarding your personal data:
- check_circleRight to access: Request a copy of the personal data we hold about you
- check_circleRight to rectification: Request correction of inaccurate personal data
- check_circleRight to erasure: Request deletion of your personal data ('right to be forgotten')
- check_circleRight to portability: Request your data in a machine-readable format
- check_circleRight to object: Object to processing of your personal data in certain circumstances
- check_circleRight to restrict processing: Request that we limit how we use your data
- check_circleRight to withdraw consent: Where processing is based on consent, withdraw it at any time
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You can also delete your account directly from within the Emrooz app.
6. Children's Privacy
Emrooz is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will delete it promptly. If you believe we have collected such information, please contact us at [email protected].
7. International Data Transfers
Emrooz operates globally. If you are accessing our services from outside the region where our servers are located, your data may be transferred internationally. We ensure that such transfers are conducted in compliance with applicable data protection laws and with appropriate safeguards in place.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the app or by email. The date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.
9. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact our privacy team: